Managed Services
Networking
Keep your business connected with robust networking solutions designed to fit the size and needs of your organisation.
Advisory & Audits
Gain valuable insight into your IT environment, and expert advice on ways to optimise your system for maximum efficiency.
SLA & Support
Implement new IT solutions with ongoing management and support to ensure sustained IT compatibility as your business grows.
Networking
Keep your business connected with robust networking solutions
Your business needs a reliable IT network and infrastructure in order to thrive. Our solutions are tailor-made to fit the size and type of your business using the latest hardware and software to improve communication, automate data and processes, and leverage cost saving.
Retail
Your retail outlet needs more than just data connections. We build integrated solutions to ensure that your shopfront CCTV, point of sale, handheld devices and PCs are connected with specified critical data components given priority over others.
Manufacturing and Distribution
With the ever-increasing need for efficiencies in the distribution and manufacturing cycles, it’s never been more important for data networks to be robust and expertly managed. Our highly innovative solutions will automate your system to create maximum productivity.
General Business
Whether you need basic or advanced functionality for small or larger office spaces, we’ll create scalable managed solutions to ensure the perfect fit.
Hospitality
From small coffee shops to expansive hotel groups, we create fully customised solutions for any business in the hospitality industry. Your network will be built with your bookings, property management and point of sale systems as a priority. Our solution will separate your guest network from your administrative network, including multiple levels of redundancy and security as required.
SLA and Support
Implement, Sustain and Grow
More than simply managing your IT environment to maintain the status quo, you need to ensure that it supports your actual business needs. We achieve this by implementing new solutions, sustaining their efficacy and growing them to maturity as your business changes. This results in a perpetual cycle that keeps your business moving forward and one step ahead of the ever-evolving IT landscape. Day-to-day support and ongoing management ensure that this process is seamless and highly efficient.
Our Support Methodology is fitting for small, medium and large businesses, and includes the following:
Reactive Maintenance
Our reliable SLA ensures that your business will continue to operate smoothly in the event of any unplanned issues. Get complete peace of mind knowing that we provide defined response, repair and up times when you need it most.
Preventative Maintenance
From basic maintenance of servers, routers and switches to running advanced network diagnostics and repairs, we keep your IT system in top condition to avoid any preventable issues.
Predictive Maintenance
As part of the growth cycle, any hardware that is due to reach end of life or software that is dated will be replaced or upgraded before it becomes obsolete or starts to fail.
Advisory & Audits
Gain valuable insight into your IT environment
Should your IT environment become dated or no longer suit your business needs, our tried-and-tested methodology based on PMBOK, Prince2 and ITIL amongst others, will quickly and efficiently audit your system and provide practical advice on the best way forward.
Status Quo Audit
A document containing a summary of your IT environment in its current state.
A compilation of Various Registers
These will include a Risk Register, Constraints Register and Shortcoming Register.
Technical Specifications
A document combining all previous information translated into technical terms.
Business Requirement Specification
A document outlining the needs and functionality required for your business to run efficiently.
Way Forward Document
Documentation of the best possible environment taking into account business requirements, technical specifications, risk and constraints.
